The Operational side of the Coach2100® System

Here is where the organization executes in planned events, debriefs the leadership and teams after actions, prepares for upcoming events, and executes emergency actions in response to crises, incidents, and situations. 

An organization’s operational team members, the leadership and management teams are connected through the Coach2100® system to accomplish task-oriented contentious event and crisis incident project management with robust utilities for:  

• coordination and collaboration during all phases both vertically and horizontally  
• preparation and planning consistent with organization standards
• readiness support for pre-deployment preparation and coordination of ongoing actions
• action notifications for team and team member in alerts, deployments, and operational activity
• execution of planned actions
• debriefing and after action reporting
• reaction planning cycles driven by activities
• leadership access to all in-system planning, preparation, operational activity, and debriefing
• dynamic team building and notifications of in-system activity
• assembly of task  appropriate teams from internal or external assets
• recording of team member activity during the operation.

Coach2100® supports the “anywhere – anytime – anyplace” access for authorized personnel without the necessity to have a software load on their computer.  Access to the internet is the minimum requirement and can be accomplished in conventional or unconventional communication protocols utilizing equipment and networks indigenous to the organization.  

Coach2100® supports security by utilizing encrypted data and eliminating the need to have programs and data deployed with operators on their devices.  Deployed operators anywhere do not need to bring data or equipment to the actual operational area and can access the Coach2100® system from any computer that can access the internet. 

Some communication equipment may be required to access Coach2100® due to infrastructure failures due to a catastrophe or lack of an existing viable communication infrastructure in a remote part of the world.  If such communication is established by unconventional means, then the full power of Coach2100® is available to the organization’s leadership and its deployed teams and assets.   

External assets may be authorized onto the Coach2100® system for specific access on an “ad hoc” basis for planning input, debriefing or actionable input during an event for deployed team.  Such access is organization controlled and limited by the authorizing agency where certain operational or security restrictions may apply.

The design and operational nature of the Coach2100® system permits the deployed operational teams, organization leadership and selected assets whether adjacent, superior, subordinate, indigenous, attached, or under operational control to effectively communicate and collaborate regardless of catastrophic communication infrastructure failures or unavailability or the geographical separation of these assets.

All assets are “on the same page” for the duration of the event and the record of the “same pages” is preserved for “lessons learned” and organizational knowledge in the Coach2100® system.
        

The training environment enables organizations to provide doctrinal training to its geographically dispersed student-team member groups.  Coach2100® e.Lessons training allows rapid dissemination of new policies and procedures across the organization without the necessity to assemble training classes at one site.

The Coach2100® e.Lessons training and evaluation enables the organization to pre-qualify students, evaluate aptitudes and skill sets, and focus the live training on the elements of training that cannot be delivered in a distance-learning environment.

The Coach2100® e.Lessons training is supported by a complete record of student activity and scores on graded materials.  The instructor–student collaborative environment inside Coach2100® makes for a strong and effective learning resource.

An organization’s publications, internal and external (such as NIMS, ICS and IMS forms and formats ) can be available through the Coach2100® system for convenient access by students and operational users as a resource during actual events.

Training in basic, advanced, and remedial levels may be established to organization requirements and the availability of compatible materials.

The Coach2100® e.Simulator

Provides an organization the ability to exercise organizations, students and qualified personnel in various scenarios appropriate to the events and activities the organization encounters.  Organizational principles, rules, and procedures are reinforced and applied in simulated scenarios closely resembling and modeled after real-world events and situations the organization previously has encountered.  Coach2100® e.Simulations permit a student to safely explore the application of the principles and doctrines established in the Coach2100® e.Lessons.

Again, in the Coach2100® e.Simulator a collaborative student–instructor environment allows the focus of the training principles to be sharply focused as appropriate to organizational operational requirements.  All of the student and instructor in-system activity is recorded as part of the student’s record.

In both the Coach2100® e.Simulator and in the Coach2100® e.Lessons leadership may collaborate and comment though utilities provided to leadership roles inside the Coach2100® system.